What skills are required for First-Line Supervisors of Mechanics, Installers, and Repairers?
| Importance | Skills |
|---|---|
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Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Time Management - Managing one's own time and the time of others. |
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Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
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Speaking - Talking to others to convey information effectively. |
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Coordination - Adjusting actions in relation to others' actions. |
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Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. |
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Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
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Operations Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. |
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Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
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Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
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Troubleshooting - Determining causes of operating errors and deciding what to do about it. |
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Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
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Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
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Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Operation and Control - Controlling operations of equipment or systems. |
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Persuasion - Persuading others to change their minds or behavior. |
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Negotiation - Bringing others together and trying to reconcile differences. |
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Instructing - Teaching others how to do something. |
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Service Orientation - Actively looking for ways to help people. |
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Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
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Mathematics - Using mathematics to solve problems. |
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Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
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Repairing - Repairing machines or systems using the needed tools. |
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Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. |
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Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
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Equipment Selection - Determining the kind of tools and equipment needed to do a job. |
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Operations Analysis - Analyzing needs and product requirements to create a design. |
What knowledge is needed to be a First-Line Supervisors of Mechanics, Installers, and Repairer?
| Importance | Knowledge |
|---|---|
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Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
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Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. |
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Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
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Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
Work Styles
| Importance | Styles |
|---|---|
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Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. |
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Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. |
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Integrity - Job requires being honest and ethical. |
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Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Initiative - Job requires a willingness to take on responsibilities and challenges. |
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Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Persistence - Job requires persistence in the face of obstacles. |
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Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
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Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. |
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Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |